Contact Us

Who we are is operated by Couchers, Inc, a U.S. 501(c)(3) non-profit, tax-exempt organization. Your use of the service is subject to our Terms of Service.

Couchers, Inc. is run by a dedicated team of volunteers, which is ultimately controlled by the Board Members of the non-profit. Both founders: Aapeli (@aapeli) and Itsi (@itsi) are also Board Members.

How to report a technical issue

If you have a technical issue that does not include personal details: meaning that the website does not work or has errors or bugs, please use the red "Report a problem" button (on mobile this will render as an image of a bug on a red button).

How to report safety issues and violations of community guidelines

To contact our team about a safety issue or a violation of community guidelines, please contact us at

How to report general issues

If your problem is not technical in scope or you have to share personal details, please contact us at

Last resort contact information

If you have a problem and it is not being addressed via other means and everything else fails, please email it goes directy co-founder and board member Aapeli who will make sure you receive a response. (Note that only well meaning messages that are not mean will receive a response.) You may also contact Aapeli via his personal website at